Deliverd Blog

Freezee Chose Deliverd to Build a Scalable, Real-Time Delivery Operation

Written by QUALCO | Nov 17, 2025 7:42:45 AM

With Deliverd, the company established its first end-to-end digital delivery platform, automating order management, optimising routes, and giving staff and customers real-time visibility of every delivery, all without complex implementations or delays. 

The Challenge 

Cold food logistics demand more than speed, they require precision. Products must be collected and delivered the same day, routes need to adapt instantly, and customers expect continuous updates. To meet these requirements and support its rapid growth, Freezee needed a system capable of bringing structure and automation to every delivery stage, enabling them to:

  • Receive orders automatically 
  • Update drivers on daily pickups and deliveries 
  • Keep customers informed throughout the process 
  • Manage invoicing and COD in one seamless workflow  

“By implementing Deliverd, we enhanced our processes and daily operations through the use of modern technological tools. As a result, delivery and shipment management became more efficient, while customers now receive real-time updates at every stage. The platform’s continuous configurability enables us to provide truly tailor-made services that add value beyond a standard delivery solution.” John Kandylis, Founder - Freezee

What Deliverd Delivered  

Deliverd was implemented and configured in just a few weeks, becoming the foundation of Freezee’s day-to-day operations. The platform provided:

✔️ End-to-end automation of the distribution cycle  
✔️ Mobile app giving drivers optimised daily routes and live updates 
✔️ Real-time visibility of delivery status for teams and customers
✔️ Integrated electronic invoicing and COD management

By adopting Deliverd early in its growth, Freezee established structured workflows, increased delivery accuracy, and enhanced transparency for customers, ensuring reliability in one of the most demanding logistics markets. 

“With Deliverd, Freezee launched with full control over its distribution cycle, maximised the use of its resources, and delivered consistency and reliability from day one. It’s a clear example of how technology can accelerate operational readiness and make a real difference in a demanding environment.
Theodoros Niarchos, Sales Manager - QUALCO 

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